Express Division
DHL Express is the global market leader in the international express business.
“The express sector is one of the major drivers of global trade and we are excellently positioned to capitalize on this through our services which meet our customers’ domestic and international transport requirements, anywhere around the world.
I take great pride in our 100,000 employees around the world who work tirelessly to deliver against our promise.
At DHL Express, we have created an environment where people enjoy working together, and one that fosters our personal relationships with our customers and overall company success.”
Ken Allen, CEO EXPRESS
I take great pride in our 100,000 employees around the world who work tirelessly to deliver against our promise.
At DHL Express, we have created an environment where people enjoy working together, and one that fosters our personal relationships with our customers and overall company success.”
Ken Allen, CEO EXPRESS
Through a network spanning more than 220 countries and territories and more than 500 airports globally, we provide courier and express services to business and private customers. Whether it is documents or parcels, Same Day, Time Definite or Day Definite delivery, DHL Express has the service you are looking for.
DHL Express Worldwide (2011)
| Head Office: | Bonn, Germany |
| Revenue*: | Approx. 11.8 billion euros (2010: approx. EUR 11.1 billion) |
| Shipments**: | Approx. 468 million (TDI: 141 million) |
| Network: | More than 220 countries and territories served // more than 500 airports served globally |
| Employees***: | Approx. 100,000 |
| Customers****: | Approx. 2.5 million |
| Aircraft: | Approx. 250 dedicated aircraft |
| Main Global Partner Airlines: | Aerologic, Kalitta Air, Polar Air Cargo Worldwide, Southern Air |
| Commercial Flights: | Approx. 1,760 daily flights (average; domestic and international) |
| Vehicles*****: | Approx. 31,000 |
| Facilities******: | Approx. 4,100 |
| Service Points: | 34,000 |
| 3 Global Hubs: | Hong Kong, Leipzig, Cincinnati |
| 15 Main Regional Hubs: | Amsterdam, Bergamo, Brussels, Copenhagen, East Midlands (UK), Frankfurt, London, Paris, Vitoria (Spain) // Bangkok, Singapore // Bahrain, Dubai, Lagos // Panama |
| Global IT Centers: | IT centers in Cyberjaya (Malaysia) and Prague (Czech Republic), supporting the entire global network |
| Global QCC: | Global Quality Control Center are located in Bonn (Germany), Leizig (Germany), Cincinnati (US) and Singapore (Singapore). |
| TAPA Certifications*******: | 168 TAPA certifications |
* As stated in DPDHL annual report 2011
** Figure updated as of full year 2011
*** Full-time equivalent employees including overtime and temporary staff
**** Definition of customers: active customers in sales portfolio
***** Owned and subcontracted trucks and vans
****** Definition of facilities: hubs, offices, terminals, service centers, gateways
******* TAPA: Transported Asset Protection Association
March 2012
** Figure updated as of full year 2011
*** Full-time equivalent employees including overtime and temporary staff
**** Definition of customers: active customers in sales portfolio
***** Owned and subcontracted trucks and vans
****** Definition of facilities: hubs, offices, terminals, service centers, gateways
******* TAPA: Transported Asset Protection Association
March 2012
The Leading International Air Network
Network
DHL Express serves over 500 airports in Europe, Asia Pacific, Latin America, Middle East and Africa and approximately 50 in the U.S. With such an extensive global coverage and density, our air network is unparalleled in the express industry. It forms the backbone of our international express delivery organization.We maintain a sophisticated system of standardized air express routes. Our routes are served by DHL-owned airlines as well as contracted partner and third party airlines. To enhance our capabilities and economics, we commercialize excess air capacities by offering an airport-to-airport service to our sister companies and third parties.
Top 50 DHL Airports |
|---|
| Abidjan, Amsterdam, Bahrain, Bangkok, Beirut, Bergamo, Bridgetown, Brussels, Buenos Aires, Cairo, Caracas, Casablanca, Copenhagen, Delhi, Dubai, East Midlands, Frankfurt, Guatemala City, Hong Kong, Istanbul, Johannesburg, Kuweit, Lagos, Leipzig, Libreville, London, Los Angeles, Madrid, Mexico City, Miami, Moscow, Mumbai, Nairobi, New York, Panama, Paris, San Francisco, San Jose, Sao Paolo, Seoul, Shanghai, Singapore, Sydney, Taipei, Tel Aviv, Tokyo, Toronto, Vancouver, Vitoria. |
Aircraft and Facilities
DHL Express has established guidelines that ensure only the safest and most modern, climate-friendly aircraft are used at all times. In the same way, all new air facilities must offer state-of-the-art technology and the highest environmental and safety standards.Our Leipzig Hub is an industry-leading air facility with state-of-the-art technology and throughput of 2,000 tonnes per night. The hub is equipped with the latest solar energy and water recycling systems.
